Patients and Visitors

We are committed to providing you with great mercy experience at each visit offers a host of information and resources to help make your patient or visitor experience exceptional.

You have the right to respectful care, information about your treatment, decision making, privacy and confidentiality in your health care. If you have questions or concerns about care you or a loved one are receiving, our Patient Relations staff may be able to help. The Patient Liaison works with patients, families and care team members to understand and resolve issues. We strive to provide excellent care for each patient. 

>Help you play an active role in managing your health

>Work with you to make a personalized plan that focuses on all  your health needs and goals

>Coordinate the care you get among different healthcare professionals

>Help you get the care you need

>Use technology, such as electronic health records, to stay on top of your health issues

>Answer questions about your health and your care

>Provide coaching and advice to help you reach your health goals

>Keep your information confidential

Knowledge is power! That's why at Mercy Memorial Health we give you the opportunity to learn everything you can to take a more active and informed role in your healthcare. We offer a wide variety of classes, and community events to help you live a healthier life.  

You can contact us to schedule an appointment with a provider and to complete your registration. If you have an existing appointment and cannot keep it, contact us to help you change it.